Operational Excellence in Travel Retail: Balancing Cost, Quality, and Speed

When I was an expatriate in China, I frequently traveled internationally and spent a lot of time in airports. During these travels, I witnessed firsthand the evolution of the Travel Retail sector. What once were uninspiring retail spaces have transformed into luxurious malls, with airports fiercely competing to attract travelers through enticing commercial offers. The …

How can large organizations effectively manage change in a globalized environment while minimizing risks to their regional operations?

Navigating Global Change: Strategies for Large Organizations in a Complex World The idea of “think global, act local” is essential for large organizations operating in diverse markets. A global vision provides direction, while local adaptation ensures relevance and effectiveness in different regions. Unilever’s “Sustainable Living Plan” is a great example of this balance in action. …